Terms & Conditions


Use of Site

You may only use this site to browse the content, make legitimate purchases and shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent purchase. This site and the content provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. 'Deep-linking', 'embedding' or using analogous technology is strictly prohibited. Unauthorized use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other laws.

Disclaimer of Warranty

The contents of this site are provided "as is" without warranty of any kind, either expressed or implied, including but not limited to warranties of merchantability, fitness for a purpose and non-infringement.

The owner of this site, the authors of these contents and in general anybody connected to this site in any way, from now on collectively called "Providers", assume no responsibility for errors or omissions in these contents.

The Providers further do not warrant, guarantee or make any representation regarding the safety, reliability, accuracy, correctness or completeness of these contents. The Providers shall not be liable for any direct, indirect, general, special, incidental or consequential damages (including -without limitation- data loss, lost revenues and lost profit) which may result from the inability to use or the correct or incorrect use, abuse, or misuse of these contents, even if the Providers have been informed of the possibilities of such damages. The Providers cannot assume any obligation or responsibility.

The use of these contents is forbidden in those places where the law does not allow this disclaimer to take full effect.

Our Rights

We reserve the right to:

1. modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or
2. change these Conditions from time to time, and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.
3. We will use our reasonable endeavours to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control.

Privacy Policy

We are committed to protecting your privacy. This privacy policy applies to all the web pages related to this website.

All the information gathered in the online forms on the website is used to personally identify users that subscribe to this service. The information will not be used for anything other that which is stated in the Terms & Conditions of use for this service. None of the information will be sold or made available to anyone.

The Site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. This information is used to help improve the Site, analyze trends, and administer the Site.

We may need to change this policy from time to time in order to address new issues and reflect changes on our site. We will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose that information to anyone. Please refer back to this policy regularly. If you have any questions or concerns about our privacy policy, please send us an E-mail.

By using this website, you signify your acceptance of our Privacy Policy. If you do not agree to this policy, please do not use our site. Your continued use of the website following the posting of changes to these terms will mean that you accept those changes.

Cookie/Tracking Technology

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Third Party Links

In an attempt to provide increased value to our Users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.

Product Availability and Information

Lead time is dependent on stock availability. Should we have stock available, orders will be dispatched as soon payment is validated/received.

Every effort is made to effect shipment of your order timeously however unforeseen circumstances may cause delays. Should we be faced with such an occurrence Camwoods and West Pty Ltd will contact you via email and provide a revised shipping schedule.

All products sold have been purchased legally either from 3rd party suppliers or from suppliers directly. This however in no way means that brands have endorsed Camwoods and West Pty Ltd to sell their products. In terms of South African commercial law, permission is not required if purchased legitimately. 

Delivery Policy

When you click to make a purchase with us legal obligations arise and your right to refund of monies charged to your credit card or paid in any other way agreed by us, are limited by our terms & conditions. You must not make any purchase through this site unless you understand and agree all our terms and conditions. Once payment is made for the purchase, it is deemed that you have read and understood the terms and conditions for such purchase. If you have any queries please contact us before making any purchase for any service through this website.


Delivery of goods will be done at the earliest time available, subject to the correct delivery information being supplied. It will be the customers responsibility to ensure they or someone else is available to receive the goods.

Should customer not be available and order returned to store, customer will be required to fetch the order from our premises.

Unsuccessful delivery costs will not be refunded. Should customer require further delivery to their address, a additional fee will apply.

Customers who wish to Pick up their order from our premises, must allow at least 24 hours (Next Day) for order to be processed.

Orders placed before 14.00 weekdays are processed the same day. Orders placed on Saturdays/Sundays will be processed for the following Monday.

Undeliverable packages

Occasionally packages are returned to us undeliverable. Should this event take place every attempt will be made to contact you to make arrangements for re-shipment.

Order processing

Order processing will not begin until we receive a confirmed order and full payment.

Transportation and risk of loss

Should order be lost or damaged during transportation, at no fault of the customer, Camwoods and West (Pty) Ltd will replace such good with the same, or provided a credit in the form of a gift voucher to same value of order, minus delivery fee.

Cancellation or modification

All orders may be cancelled or modified within 24 hours of placing such an order. 

Refunds/returns Policy

Unopened and Unused goods may be returned within 7 days of such order.

Goods must be in a condition in which it can be resold. 

In order to return a order or product, please complete the form located here

Refunds will be made in the manner in which the original order was received - i.e if original order was paid by Credit Card, then refund will be back to same Credit Card etc. Note refunds will ALWAYS be less delivery charges.

The courier cost of returning the goods will be for the customer’s account. Should customer wish for us to collect the product from their premises, an additional fee will be applied.

* Note:  Camwoods and West Pty Ltd recommends that you use Speed Services Couriers (South African Postal Services) for all returns as it offers shipment tracking through a 24 hours customer helpline. Should you choose to use a carrier that does not offer a tracking facility and the goods are lost then no refund or return will be considered.

Disclosure of outlet country at time of payment

South Africa



Due to the high amount of online fraud, all orders will be subject to random verification. This means customers may be required to provide proof of address and identity before orders are shipped. We do apologize for the inconvenience, but it’s for your safety and ours. 


Unless otherwise stated VAT (Value Added Tax) of 15% is included in price.

Camwoods and West (Pty) Ltd is VAT registered with Reg.No 4480282815 and therefore charges VAT on purchases or goods.

However, goods that have been imported might include customs VAT added to the purchase price. This amount varies according to Export country and Commodity imported.

Payment Options and Pricing

All transactions will be processed in South African Rands (ZAR).

Camwoods and West Pty Ltd endeavours to offer you competitive prices on current products; you're total order price will include the price of the purchase plus any applicable sales tax and shipping charges (on the day of shipping).

Camwoods and West Pty Ltd reserves the right to change pricing at any time without prior notice.

All prices are at the discretion of Camwoods and West (Pty) Ltd and can vary from time to time based on the needs of the company.


Camwoods and West (Pty) Ltd will not be held responsible for any harm or ailments caused but using products bought on the store. 

The customer when placing an order indemnifies Camwoods and West (Pty) Ltd from any legal and or financial obligations that may arise from the use of products due to e.g. Allergies etc.

It is the customers responsibility to ensure the order the correct products.

Credit Card

We accept MasterCard and Visa credit cards. If you do not have a credit card please utilise one of the other payment options, or simply log off and return to the site at a later time to complete your order. All of your order details will be saved online under in the Your Account section available for use whenever you’re ready! Sorry for the inconvenience.

EFT (Electronic Fund Transfer)

One of the most widely used ways of sending money online. Once you have added enough items to your shopping cart, proceed to “Checkout” and follow the order processing instructions. Select the option to pay via EFT. You will then have to load Camwoods and West Pty Ltd as a beneficiary on your internet banking and use the unique order number in the reference line for your payment. This should ensure speedy processing and delivery of your selected products. 

Banking Details:

Bank                            : FIRST NATIONAL BANK
Branch No.                  :  250655
Account Name             :  Camwoods and West Pty Ltd.
Account No.                :  62814364759
Account Type               : Business Cheque

Direct Deposit
You may pay for your products through a direct deposit. It’s exactly the same as doing an EFT payment, except you’ll have to go into your bank and physically make your direct deposit there. Please fax through your deposit slip to us on 0866 911 075 to ensure your payment is confirmed and order shipped as quickly as possible. Cash payments carry a additional charge of R20. 

Banking Details:

Bank                            : FIRST NATIONAL BANK
Branch No.                  :  250655
Account Name             :  Camwoods and West Pty Ltd.
Account No.                :  62814364759
Account Type               : Business Cheque

Cheque Payments

Cheque Payments are NOT accepted in anyway or form. Should you pay by cheque into our bank account, order will be cancelled immediately.

Mobicred Payments

Customers may use their Mobicred account to purchase. Payment is done via Payfast. Customers wishing to buy on credit should first open an account with Mobicred and once their account is approved, can purchase from us. Camwoods and West does not have any account information regarding accounts with Mobicred. All queries relating to interest charges and monthly payments should be directed at Mobicred customer service on 0860 062 733 or via email at customerservice@mobicred.co.za 

For more information about how to order, special order requirements and other payment options, please contact our Support Team on Tel: 087 822 1162 (Mon to Fri, 9am to 3.30pm), Fax 0866 911 075 or email info@camwoodsandwest.com.

Security Policy

1.  Virtual Card Services process all credit card transactions. All credit card transactions are 128 bit Secure Socket Layers (SSL) encrypted. The company registration documents and the site's registered domain name are checked and verified by Thawte, ensuring the cardholder and merchant that nobody can impersonate VCS to obtain confidential information.

2.  Virtual Card Services is committed to providing secure online services. All encryption complies with international standards. Encryption is used to protect the transmission of personal information when completing online transactions. Virtual Card Services Internet servers are protected by firewalls and intrusion detection systems.

3.  The Merchant does not have access to credit details.

4.  Virtual Card Services continually reviews and enhances its security in line with technological changes.

Limitation of liability

Camwoods and West (Pty) Ltd will have no responsibility to replace or refund goods, due to a nature that is out of their control.

This includes but not limited to theft or stolen goods AFTER delivery has taken place. Damage caused by mother nature.

Each case will be taken on face value and either accepted or denied at the discretion of Camwoods and West (Pty) Ltd.  

Camwoods and West (Pty) Ltd will replace any product bought should there be any damage caused by delivery or damage to the product during manufacture.

Proof of Order and payment will be required (As Applicable).

Damaged products caused by negligence on the part of the customer will not be refunded or replaced.   


We have the right, but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website).


The Conditions will be exclusively governed by and construed in accordance with the laws of South Africa whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.

Updating of these Terms and Conditions

We reserve the right to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User’s obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.


I understand that all the designs and trademarks are registered to Camwoods and West Pty Ltd and hereby accept the terms and conditions. I undertake not to copy/duplicate the trademarks and designs directly or indirectly in anyway and understand the legal implications thereof. Should I be found to be in violation of this agreement I understand that I will be held liable for all legal costs incurred by Camwoods and West Pty Ltd for any civil action or any legal action deemed necessary against me.

Contact & Registration Details

Registration No 2017/486140/07

DUNS Number 539187830

Bastion House Unit 5, 52 Lyttleton Road, Clubview Centurion 0157

PO Box 3461, The Reeds, 0158

Email address: info@camwoodsandwest.com

Phone number: +27 087 822 1162

Fax numbers: 0866 911 075 (SA Only)

A copy of the ECT Act is available at http://www.polity.org.za/pol/acts/2002.



Welcome to the Camwoods and West!